RTA SaaS IP address ranges and firewall information

Updated on 05/23/2022 07:00:15 UTC

Today, the RTA SaaS desktop application, web servers, business intelligence web servers, API and mobile application servers are using the following IP addresses.
In order for users to access these RTA Fleet Management services, your firewall must allow traffic to these addresses on TCP port 443.
If you will be installing the optional ThinPrint software for printing, your firewall must allow traffic on TCP ports 4000-4001.

In order to run the desktop RTA Fleet Management application, you will need to allow connections to these servers:
Desktop Application
18.189.102.41
52.38.141.160
54.185.23.128
54.218.13.151

In order to run the desktop RTA Fleet Management application from tablets or Wyse terminals, you will need to allow connections to these servers:
Mobile Device Feed
52.24.220.174
52.37.92.101
52.43.111.125

In order to use the Admin Web Portal or to run the RTA Fleet Management application in a web brower, you will need to allow connections to these servers:
Web Server
108.138.246.25
108.138.246.4
108.138.246.65
108.138.246.8
52.38.141.160
54.185.23.128
54.218.13.151

In order to use the RTA Web Reporting tool to create and run your own custom reports, you will need to allow connections to these servers:
Web Reporting Server
35.165.170.42
52.35.174.228

In order to use the RTA Mobile Applications or to query data using API calls, you will need to allow connections to these servers:
API
44.230.133.146
52.32.86.95

Today, the RTA database servers are using the following IP addresses.
If you will be directly accessing your organization's RTA SQL database with 3rd party reporting tools or integration with other applications, your firewall must allow traffic to these addresses on TCP port 59994.

SQL Database
100.20.25.101
35.155.233.160
35.81.252.89
44.229.236.110
52.10.197.30
52.39.146.106
54.71.243.203

Today, the RTA FTP server is using the following IP address.
If you will be performing a one-time upload to migrate your on-premise RTA data or if you will be routinely transferring files for data import/export, your firewall must allow traffic to these addresses on TCP port 21 and ports 49152-49202.

FTP Server
54.71.52.166